Leverage AI as your
CX co-pilot
#GoodTogether
Gamma is on a mission to empower people at the heart of good business. Discover more about Gamma at this year's Gartner IT Symposium.
Leverage AI as your
CX co-pilot
#GoodTogether
Gamma is on a mission to empower people at the heart of good business. Discover more about Gamma at this year's Gartner IT Symposium.
In today's dynamic and interconnected world, the essence of communication has transcended mere voice exchanges to incorporate a vast array of digital tools and platforms. Technology undoubtedly offers conveniences and capabilities, but can also introduce complexities that can leave businesses dealing with multiple channels. Soon, it becomes a balancing act between keeping employees productive and maintaining smooth customer communications. Amongst all this chaos, the real essence of connection gets lost and overshadowed.
That's where Gamma steps in...
Learn how Gamma is right at the heart of the European communications revolution
Hear how 100 brands are shaping the future of customer engagement
Read our insights on businesses rising to the CX challenge and elevating CX to epic levels
Gamma: Co-Creating Epic CX - Lessons from 100 BrandsDate: Tuesday 7th November 2023
Time: 17:25 - 17:45 CET
Speaker: Alex Ayers - Sales Director, Gamma Direct
In an era where 86% of organisations are gearing up to compete based on CX and undoubtedly leverage AI technology, we’re unveiling insights from our time with 100 brands to discover what epic CX is – with some surprising findings. Furthermore, we’re sharing how leaders like you are shaping the future of their customer experiences.
Co-create with us and access the learnings:
🤔 What is Epic CX to you?
☎️ What's the most important communications channel in the future?
🏗️ What are you doing right now to build a CX centre of excellence?
💭 And, most importantly, do you know what your customer really wants?
Gamma's mission goes beyond the mere incorporation of technology; it's about making communications feel more human, even in an intricate tech-driven world.
True connection isn't just about the medium; it's about the depth of engagement, about simplifying communications to make connections feel authentic. In doing so, we believe businesses can accelerate their productivity beyond expectations, paving the way for frictionless Unified Communications.
Join us on stand 403 to discover more about Gamma's mission.
Gamma's team at Gartner IT Symposium
Meet the Gamma experts who will be stationed at stand 403, ready to answer your queries on taking CX to the next level.
David Macfarlane I Gamma
Managing Director - Gamma Direct
Connect with me on LinkedIn
Laurence Malthouse I Gamma
Enterprise Sales Director Connect with me on LinkedIn
Shaun Curran I Gamma
Head of Pipeline Development Connect with me on LinkedIn
Alex Ayers I Gamma
Sales Director - Gamma Direct Connect with me on LinkedIn
Samantha Mooney I Gamma
Customer Advocate Connect with me on LinkedIn
The journey to epic CX
Good customer experience is now a must-have for businesses. Get it wrong, and you’ll flounder in the choppy waters of customer churn. However, elevating CX to epic levels is a real differentiator.
We’ve collected insights from CIOs from 100 brands who have been rising to the CX challenge. From a customer-centric mindset to constant evaluation, our trusty Post-It notes have been collected and analysed to create our latest report on the journey to epic CX.
Hybrid Your Way
Insights from 300 brands on hybrid working's evolution
Hybrid working is here to stay. 300 UK IT leaders have had their say on the changing patterns of working behaviours; now you can learn how to make hybrid work for you.
Hybrid Maturity Playbook
Forming the firm foundations for a fruitful future
Our Playbook helps business leaders level up their hybrid working culture, forge a more well-rounded identity, and unlocks the full potential of a mature hybrid working model.
Hybrid Maturity Scorecard
Thriving, or just surviving, in the hybrid working era?
It can be tough figuring out how mature your working policies are. These 20 quick questions unlocks your Hybrid Maturity Scorecard that will shape your hybrid journey.
Case studies
Learn how much of an impact Gamma has made
For Gamma, customer feedback is more important than anything. Have a read through our collection of case studies to find out how Gamma has made a real difference.